Mailroom Safeguards and Procedures to Identify and Handle Suspicious Packages

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Course Description:

Mailroom concerns are addressed focusing on inspection procedures and reactionary guidelines. The tell-tale signs of suspect letters and parcels are covered regarding both bomb and powder related issues. Evacuation decision criteria is discussed and emergency reaction guidelines are established in a generic format which can be adapted to your specific circumstances. Publicly available sources of information are also listed for further research.

Course Covers:
  • Suggested Mailroom Locations
  • Mailroom Equipment and Procedures
  • Letter and Package Inspection Guidelines
  • Tell-tale Suspect Item Indicators
  • Reaction Guidelines to Suspect Letters and Parcels
  • Evacuation Decision Criteria and Procedures


None required.

Learning Outcomes:

With the completion of this course, one will be able to suggest mailroom locations, recognize mailroom equipment and procedures, and know tell-tale suspect item indicators.


Personalized certificate awarded upon successful completion of course and final test.

Who Should Take this Course:

Security Managers, Risk Managers, HR Managers, Crisis Management Team Members, Mailroom Staff, Executive Assistants, other building Security Personnel, and anyone committed to enhancing their professional skills in relation to ASIS, HRCI and SHRM.

Course Preview:
US Content

The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.

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Price: $49.95 USD

Group Price: Contact for Rates

Course Length: 01:05:15

Course Presenter:


A computer with internet access; Microsoft Silverlight installed; iPad's are not currently supported.

Delivery Method:

1. Online course

Course Completion Timeline: You will have 180 days to complete this course after enrolling

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