Workplace Violence Overview - What Every Manager Should Know

This course will first describe the different types of incidents that have typically been categorized as workplace violence. It will discuss no tolerance policies and the concept of "reasonably foreseeable."  Training strategies for employees will be covered from both a prevention and problem recognition point of view.  Behavioral warning signs will be reviewed and individual case management options will be offered.  Response options and documentation of complaints will also be covered. The development of a crisis management team will be reviewed, as well as establishing documentation guidelines for the entire process.

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With a successful completion of this course one will be able to establish categories of workplace violence, while developing training strategies for all employees, and also use new tools like documenting and handling complaints.

Personalized certificate awarded upon successful completion of course and final test.

Security Managers, Human Resource Managers, Crisis Management Team Members, Risk Managers, Operational Managers, Supervisors, and anyone committed to enhancing their professional skills in relation to ASIS, HRCI and SHRM.