Workplace Violence Overview - What Every Manager Should Know

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Course Description:

This course will first describe the different types of incidents that have typically been categorized as workplace violence. It will discuss no tolerance policies and the concept of "reasonably foreseeable."  Training strategies for employees will be covered from both a prevention and problem recognition point of view.  Behavioral warning signs will be reviewed and individual case management options will be offered.  Response options and documentation of complaints will also be covered. The development of a crisis management team will be reviewed, as well as establishing documentation guidelines for the entire process.

Course Covers:
  • Establishing Categories of Workplace Violence
  • Workplace Violence "No Tolerance" Policy
  • The Concept of "Reasonably Foreseeable"
  • Training Strategies for All Employees
  • HR Working with Security/Employee Assistance Programs (EAP)
  • Proactive Control Measures/Various Scenarios
  • Behavioral Warning Signs
  • Individual case management options
  • Development of a crisis management team
  • Documentation of process
  • Documenting and handling complaints
  • Emergency response options



Learning Outcomes:

With a successful completion of this course one will be able to establish categories of workplace violence, while developing training strategies for all employees, and also use new tools like documenting and handling complaints.


Personalized certificate awarded upon successful completion of course and final test.

Who Should Take this Course:

Security Managers, Human Resource Managers, Crisis Management Team Members, Risk Managers, Operational Managers, Supervisors, and anyone committed to enhancing their professional skills in relation to ASIS, HRCI and SHRM.

Course Preview:
US Content

The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.

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Price: $59.94 USD

Group Price: Contact for Rates

Course Length: 00:50:50

Course Presenter:

Dr. Marc McElhaney
» Click to read speaker's bio


A computer with internet access; Microsoft Silverlight installed; iPad's are not currently supported.

Delivery Method:

Online course

Course Completion Timeline: You will have 180 days to complete this course after enrolling

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